An interesting article by Skip Roberts, PCAM, with Summus Association Management was published in the second quarter of 2010 Channels of Communication Newsletter from the Channel Islands Chapter of CAI.
Skip reported on a Zogby International Research Report that had been sponsored by the Foundation of Community Association Research. The Zobgy Poll not only determined that 70% of owners are satisfied with their community association (this was apparently the same result that Zogby had found in 2005, 2007, 2009), their research confirmed that residents are satisfied with their associations, association board members strive to serve the best interest of the community, community managers provide value and support to Associations and homeowners value the return they get for their association assessments. Interesting information. Follow this link to read a copy of the entire article.